Privacy Policy

Last updated: 23/02/2025

1. Introduction
Welcome to CM Commercial (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cm-commercial.co.uk].

2. Information We Collect
We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, phone number, and postal address.
• Technical Data: IP address, browser type, time zone setting, and usage data collected through cookies and similar technologies.
• Communication Data: Messages, feedback, and other communications you send to us.
• Transaction Data: Details of services you’ve purchased or inquiries you’ve made.

3. How We Use Your Information
We process your personal data for the following purposes:

• To provide, maintain, and improve our services.
• To respond to inquiries, requests, or feedback.
• To process transactions and manage payments.
• To send updates, marketing materials, or newsletters (only with your consent).
• To comply with legal obligations.

4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:

• Your consent.
• The necessity to perform a contract with you.
• Compliance with legal obligations.
• Legitimate interests, such as improving our services and maintaining security.

5. Sharing Your Information
We do not sell or rent your personal data. We may share your data with:

• Trusted third-party service providers (e.g., hosting, analytics, payment processors).
• Legal authorities if required by law.
• Business partners, but only with your consent.

6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including legal, accounting, or reporting requirements.

7. Your Data Protection Rights
Under the UK GDPR, you have rights, including:

• Right to Access – You can request copies of your personal data.
• Right to Rectification – You can request corrections to inaccurate or incomplete data.
• Right to Erasure – You can request deletion of your personal data, under certain conditions.
• Right to Object – You can object to our processing of your personal data.
• Right to Data Portability – You can request transfer of your data to another organisation.

To exercise any of these rights, please contact us at office@cm-commercial.co.uk.

8. Cookies
Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

9. Security of Your Data
We implement appropriate security measures to protect your personal data from unauthorised access, use, or disclosure. However, no method of transmission over the internet is entirely secure.

10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in legal requirements or our practices. The updated version will be posted on this page with the revised “Last updated” date.

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

CM Commercial
249a Greengairs Road
Airdrie, United Kingdom
Email: office@cm-commercial.co.uk